Child Sexual Abuse and Exploitation Policy

Objective:

The purpose of this policy is to ensure the safety and well-being of all users, particularly minors, on the Satvara Sagpan platform. We are committed to creating a secure environment where individuals can interact in a respectful and safe manner, free from any form of child sexual abuse and exploitation.

  1. Prohibited Content and Behavior
    1. Zero Tolerance for Child Sexual Abuse and Exploitation

      2. Satvara Sagpan has a strict zero-tolerance policy regarding any form of child sexual abuse or exploitation. The following are strictly prohibited on the platform:

      • Sharing, uploading, or distributing any explicit material involving minors.
      • Grooming or attempting to exploit minors for sexual purposes.
      • Any behavior that encourages, promotes, or solicits sexual exploitation or abuse of children.
    2. Inappropriate Interactions with Minors

      3. Adults or users of any age should not engage in any inappropriate communication, solicitations, or activities that could be considered harmful or exploitative to minors. Any attempt to exploit vulnerable individuals will be immediately investigated, and the offending account will be suspended.

  2. Age Verification and User Registration
    1. Age Restrictions

      2. In line with relevant child protection laws, Satvara Sagpan only permits individuals aged 18 and above to register for the matrimony and reference services. Users must confirm their age during the registration process. Any attempts to falsify age information during registration will result in immediate account suspension.

    2. Parental Consent (For Minors)

      3. In cases where users under the age of 18 may interact with the platform (e.g., through a family profile), explicit parental consent must be obtained before their profiles are activated. If there is a concern regarding underage users on the platform, we will take prompt action to verify the user’s age and, if necessary, remove or restrict access.

  3. Reporting Mechanisms
    1. Reporting Abuse or Exploitation

      2. We provide an accessible and secure method for users to report any instances of child sexual abuse, exploitation, or suspicious behavior. Users are encouraged to immediately report any concerning content, messages, or interactions by:

      • Contacting our support team directly at satvarasagpan@gmail.com or +91-7016080177 with detailed descriptions of the issue.
    2. Immediate Response

      3. Once a report is made, Satvara Sagpan will:

      • Conduct a prompt investigation into the complaint.
      • Suspend the suspected account while the investigation is ongoing
      • Cooperate with law enforcement agencies and other child protection organizations as needed, including sharing the report and any relevant information to assist in legal action
  4. Content Moderation and Safety Features
    1. Automated and Manual Moderationn

      2. Satvara Sagpan utilizes both automated tools and human moderators to review user profiles, photos, and messages for inappropriate content related to child exploitation. Content that violates this policy will be removed immediately, and offending users will face permanent bans from the platform.

    2. Chat Monitoring and Reporting

      3. To protect minors, the app will incorporate real-time chat moderation, which flags potentially harmful or exploitative messages. This feature will alert moderators to review conversations involving minors and take appropriate action as needed.

  5. User Education
    1. Safety Guidelines for Parents and Guardians

      2. To ensure the protection of minors, Satvara Sagpan will provide guidelines for parents and guardians on how to monitor interactions and ensure that their children or dependents are safe while using the app. These guidelines will be available in the app and on our website.

    2. Education for All Users

      3. We will include educational resources within the app, raising awareness about online safety, the risks of child sexual abuse, and how to report suspicious behavior. Users will be encouraged to review these resources regularly.

  6. Compliance with Laws and Regulations

    7. Satvara Sagpan is committed to complying with all relevant laws, including:

    1. COPPA (Children's Online Privacy Protection Act): Ensuring that no data is collected from users under the age of 13 without parental consent.
    2. Indian Child Protection LawsComplying with the Protection of Children from Sexual Offences (POCSO) Act and related regulations to ensure the safety of children.
    3. GDPR (General Data Protection Regulation): Protecting the privacy and data of all users, particularly minors.

    We work with legal authorities, child protection organizations, and security experts to ensure we are continuously improving our safety measures.

  7. Privacy and Data Protection
    1. Secure Data Handling

      2. We understand the importance of protecting user data, especially when it comes to minors. All personal information provided during registration, including ages, will be securely encrypted and stored in compliance with privacy laws.

    2. Data Minimization

      3. We collect only the necessary information required to provide the services on Satvara Sagpan, and we do not collect or store sensitive information unless absolutely necessary.

  8. Actions in Case of Violation

    9. Any violation of this policy will result in immediate action, including but not limited to:

    1. Suspension or Deletion of AccountsAccounts found to be engaging in abusive or exploitative behavior will be permanently banned from the platform.
    2. Legal ActionIn cases where child sexual abuse or exploitation is suspected, Satvara Sagpan will report the incident to law enforcement and cooperate with investigations

Conclusion

At Satvara Sagpan, we prioritize the safety and security of all users, particularly minors, and are committed to maintaining a secure online space. We urge all users to respect the privacy and dignity of others and report any abusive or exploitative behavior immediately.

If you have any concerns or questions regarding this policy, please contact our support team at satvarasagpan@gmail.com or +91-7016080177