Terms & Conditions

These terms of services are intended to make you aware about your legal rights and responsibilities with respect to use of our mobile application and any related software application by Satvara Sagpan including but not limited to delivery of information via the website whether existing now or in the future that link to the terms.

Please read these Terms carefully. By accessing or using the Satvara Sagpan platform, you are agreeing to these Terms and concluding a legally binding contract with Satvara Sagpan. You may not use the services if you do not accept the Terms or are unable to be bound by the Terms. Your use of the Satvara Sagpan Platform is at your own risk, including the risk that you might be exposed to content that is objectionable, or otherwise inappropriate.

In order to use the services, you must first agree to the Terms. You can accept the Terms by:

Clicking to accept or agree to the Terms, where it is made available to you by Satvara Sagpan in the user interface for any particular Service; or
Actually, using the Services. In this case, you understand and agree that Satvara Sagpan will treat your use of the Services as acceptance of the Terms from that point onwards.

Definitions:

"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, privacy policy and will include the references to this Agreement as amended, supplemented, varied or replaced from time to time.
The “App.” means the online portal owned and operated by Satvara Sagpan, which provides a platform to the shoppers to get information of the products listed on site.
"User"/ "You" means and includes you and/or any person or an entity accessing the services provided on this App.

Customers:

"Customer" or "You" or "Your" or “User” refers to you, as a customer of the Services. A customer is someone who accesses or uses the Services for the purpose of sharing, displaying, hosting, publishing, or uploading information or views or pictures and includes other persons jointly participating in using the Services including without limitation a user having access to App. to manage claimed business listings or otherwise.

Eligibility to use the Service:

You hereby represent and warrant that you are at least eighteen (18) years of age or above and are fully able and competent to understand and agree the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms.
Compliance with Laws. You are in compliance with all laws and regulations in the country in which you live when you access and use the Services. You agree to use the Services only in compliance with these Terms and applicable law, and in a manner that does not violate our legal rights or those of any third party(ies).

Change to the Terms:

Satvara Sagpan may vary or amend or change or update these Terms, from time to time entirely at its own discretion. You shall be responsible for checking these Terms from time to time and ensure continued compliance with these Terms. Your use of Satvara Sagpan Platform after any such amendment or change in the Terms shall be deemed as your express acceptance to such amended/changed terms and you also agree to be bound by such changed/amended Terms.

Terms of Use:

These terms of use (the "Terms of Use") govern your use of our App. Satvara Sagpan (the " Application"). The Website, is any and the App are jointly referred to as the "Platform". Please read these Terms of Use carefully before you use the services. If you do not agree to these Terms of Use, you may not use the services on the Platform and we request you to uninstall the App. By installing, downloading or even merely using the Platform, you shall be contracting with Satvara Sagpan and you signify your acceptance to this Terms of Use and other policies (including but not limited to the Cancellation & Refund Policy, Privacy Policy and Take Down Policy) as posted on the Platform and amended from time to time, which takes effect on the date on which you download, install or use the Platform, and create a legally binding arrangement to abide by the same.
We constantly strive to provide you with accurate information on the Platform. However, in the event of an error, we may, in our sole discretion, contact you with further instructions.

Ownership of Satvara Sagpan Content and Proprietary Rights:

You agree, undertake and confirm that your use of Platform shall be strictly governed by the following binding principles:
You shall not host, display, upload, download, modify, publish, transmit, update or share any information which:

belongs to another person and which you do not have any right;
is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, slanderous, criminally inciting or invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
is misleading or misrepresentative in any way;
is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
harasses or advocates harassment of another person;
involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";
promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
infringes upon or violates any third party's rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity;
promotes an illegal or unauthorized copy of another person's copyrighted work (see "copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy- protect devices, or providing pirated music or links to pirated music files;
contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
contains video, photographs, or images of another person (with a minor or an adult);
tries to gain unauthorized access or exceeds the scope of authorized access to the Platform or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
Engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of products related to the Platform. Throughout these Terms of Use, Satvara Sagpan’s prior written consent means a communication coming from Satvara Sagpan’s Legal Department, specifically in response to your request, and expressly addressing and allowing the activity or conduct for which you seek authorization;
solicits gambling or engages in any gambling activity which is or could be construed as being illegal;
interferes with another user's use and enjoyment of the Platform or any third party's user and enjoyment of similar services;
refers to any website or URL that, in our sole discretion, contains material that is inappropriate for the Platform or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use;
harm minors in any way;
infringes any patent, trademark, copyright or other intellectual property rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;
violates any law for the time being in force;
deceives or misleads the addressee/users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
impersonate another person;
contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any criminal offence or prevents investigation of any offence or is insulting any other nation;
is false, inaccurate or misleading;
directly or indirectly, offers, attempts to offer, trades or attempts to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force; or
creates liability for us or causes us to lose (in whole or in part) the services of our internet service provider or other suppliers.
Further, any other act, which harms the benefit of general people and any other activity which is not beneficial for society at all.

We reserve the right, but have no obligation, to monitor the materials posted on the Platform. Satvara Sagpan shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE PLATFORM AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect Satvara Sagpan views. In no event, Satvara Sagpan shall assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Platform. You hereby represent and warrant that you have all necessary rights in and to all Content which you provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information.

Terms of service:

User Accounts: You may be required to create an account to access certain features of our mobile application. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
User Content:Our mobile application may allow you to post, upload, transmit, or otherwise make available content, including but not limited to text, photos, videos, and other materials ("User Content"). You retain ownership of any User Content you submit, but by submitting User Content to our mobile application, you grant us a non-exclusive, worldwide, royalty-free, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform such User Content in connection with the operation of our mobile application. You agree not to post, upload, transmit, or otherwise make available any User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
Termination:We reserve the right to terminate or suspend your access to our mobile application without prior notice for any reason, including but not limited to your breach of these Terms. Upon termination, all provisions of these Terms which by their nature should survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability, shall survive termination.
Limitation of Liability:In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our mobile application; (ii) any conduct or content of any third party on our mobile application; (iii) any content obtained from our mobile application; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer of Warranties, Accuracy and Security:

Our mobile application is provided on an "as is" and "as available" basis. We do not warrant that our mobile application will be uninterrupted or error-free, that defects will be corrected, or that our mobile application or the server that makes it available are free of viruses or other harmful components.
We do not warrant that the Platform will be compatible with all hardware and software which you may use. We shall not be liable for damage to, or viruses or other code that may affect, any equipment (including but not limited to your mobile device), software, data or other property as a result of your download, installation, access to or use of the Platform or your obtaining any material from, or as a result of using, the Platform. We shall also not be liable for the actions of third parties.
We do not represent or warranty that the information available on the Platform will be correct, accurate or otherwise reliable

No Guarantee of Finding a Life Partner: While our platform is designed to help you find a compatible match, we do not guarantee that you will definitely find a life partner through our app. The process of finding a suitable match depends on many factors, and we cannot promise that you will meet your life partner within any specific timeline, including the duration of your subscription plan.
User Responsibility: It is your responsibility to thoroughly evaluate and verify the information of any potential matches before proceeding with any relationship or marriage. We do not guarantee the accuracy, reliability, or completeness of the information provided by other users on the platform
Verification and Due Diligence:We strongly recommend that you conduct your own verification and due diligence before making any decisions regarding marriage. This includes but is not limited to checking the background, personal details, and other relevant aspects of the opposite party. Our platform facilitates connections but does not guarantee the authenticity or intentions of any user.

Cancellation & Refund Policy

Please refer to the Cancellation and Refund Policy for cancellation and refunds terms in relation to usage of the Platform for availing Services

Non-Refundable Payments

Our policy is to ensure clarity and transparency regarding payments made for the services offered through our Satvara Sagpan application.

Services: All payments made for services on our platform are strictly non-refundable. This means that once you make a payment, it is considered final, and you will not be entitled to a refund under any circumstances, even if you choose to discontinue the service before the expiration of the service period. We encourage users to carefully review their subscription or service choice before making any payments.

Cancellation Policy

We understand that circumstances can change, and you may decide to discontinue using our services. However, due to the nature of our services, the following cancellation policies apply:

User-Initiated Cancellation: If you choose to cancel your subscription or any paid service at any time, no portion of the fees already paid will be refunded. This applies regardless of the duration remaining on your subscription or the reasons for cancellation. We recommend considering your decision to subscribe or purchase a service carefully to avoid any inconvenience.

Exceptions and Special Circumstances

While our general policy is to not provide refunds, we recognize that there may be exceptional cases where a refund might be warranted. These cases are evaluated on a case-by-case basis and may include situations such as legal requirements or other compelling reasons.

Legal Requirements: In certain cases, where required by law, we may be obligated to provide a refund. This will be done in compliance with applicable laws and regulations.
Discretionary Refunds: In rare and exceptional circumstances, we may, at our sole discretion, consider refund requests. These may include cases where there has been a clear error or misunderstanding regarding the service provided, or other compelling reasons that justify a refund. Any such refund request must be made in writing, detailing the reason for the request, and will be reviewed by our team. However, approval of such requests is not guaranteed and is entirely at our discretion.

Treatment of information provided by you

We process information provided by you to us in accordance with our Privacy Policy

Third Party Content

We cannot and will not assure that other users are/or will be complying with the foregoing rules or any other provisions of these Terms of Use, and, as between you and us, you hereby assume all risk of harm or injury resulting from any such lack of compliance.
You acknowledge that when you access a link that leaves the Platform, the site you will enter into is not controlled by us and different terms of use and Privacy Policy may apply. By assessing links to other sites, you acknowledge that we are not responsible for those sites. We reserve the right to disable links to and/or from third-party sites to the Platform, although we are under no obligation to do so. Some of the content available through the Services may include or link to materials that belong to third parties, such as third party reservation services or online food delivery/ordering. Please note that your use of such third party services will be governed by the terms of service and privacy policy applicable to the corresponding third party.
We have no control over, and make no representation or endorsement regarding the accuracy, relevancy, copyright compliance, legality, completeness, timeliness or quality of any product, services, advertisements and other content appearing in or linked to from the Services. We do not screen or investigate third party material before or after including it on our Services.
We reserve the right, in our sole discretion and without any obligation, to make improvements to, or correct any error or omissions in, any portion of the content accessible on the Services. Where appropriate, we may in our sole discretion and without any obligation, verify any updates, modifications, or changes to any content accessible on the Services, but shall not be liable for any delay or inaccuracies related to such updates. You acknowledge and agree that Satvara Sagpan is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources.
Third party content, including content posted by our Customers, does not reflect our views or that of our parent, subsidiary, affiliate companies, branches, employees, officers, directors, or shareholders. In addition, none of the content available through the Services is endorsed or certified by the providers or licensors of such third party content. We assume no responsibility or liability for any of Your Content or any third party content.
You further acknowledge and agree that Satvara Sagpan is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources. Without limiting the generality of the foregoing, we expressly disclaim any liability for any offensive, defamatory, illegal, invasive, unfair, or infringing content provided by third parties.

Severability

If any of these Terms of Use should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms of Use are intended to be effective, then to the extent and within the jurisdiction where that term is illegal, invalid or unenforceable, it shall be severed and deleted and the remaining Terms of Use shall survive, remain in full force and effect and continue to be binding and enforceable.

Customer Reviews

Our mobile application may allow users to submit reviews, ratings, comments, or other feedback ("Customer Reviews") regarding their experiences with the services provided by us or other users. By submitting Customer Reviews, you agree that:

Your Customer Reviews accurately reflect your personal experiences and opinions
Your Customer Reviews do not contain any confidential or proprietary information.
Your Customer Reviews comply with all applicable laws and regulations, including but not limited to laws regarding defamation, privacy, and intellectual property rights.
You grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Customer Reviews throughout the world in any media.

We reserve the right to moderate, edit, or remove any Customer Reviews that violate these Terms or our policies, or for any other reason at our sole discretion. We do not endorse, guarantee, or assume any responsibility for the accuracy, completeness, or reliability of any Customer Reviews. You acknowledge that any reliance on Customer Reviews will be at your own risk. If you believe that any Customer Review violates these Terms or infringes upon your rights, please contact us immediately at [Contact Information]. By submitting Customer Reviews, you acknowledge that you have read, understood, and agree to be bound by these additional terms regarding Customer Reviews.

General

Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Platform. Only individuals who are 18 years of age or older may use the Platform and avail Services. If you are under 18 years of age and you wish to download, install, access or use the Platform, your parents or legal guardian must acknowledge and agree to the Terms of Use and Privacy Policy. Should your parents or legal guardian fail to agree or acknowledge the Terms of Use and Satvara Sagpan policies, you shall immediately discontinue its use. Satvara Sagpan reserves the right to terminate your Membership and / or deny access to the platform if it is brought to Satvara Sagpan 's notice that you are under the age of 18 years.
If you choose to use the Platform, it shall be your responsibility to treat your user identification code, password and any other piece of information that we may provide, as part of our security procedures, as confidential and not disclose the same to any person or entity other than us. We shall at times and at our sole discretion reserve the right to disable any user identification code or password if you have failed to comply with any of the provisions of these Terms of Use.
You shall at all times be responsible for the use of the Services through your computer or mobile device and for bringing these Terms of Use and Satvara Sagpan policies to the attention of all such persons accessing the Platform on your computer or mobile device.
You understand and agree that the use of the Services does not include the provision of a computer or mobile device or other necessary equipment to access it. You also understand and acknowledge that the use of the Platform requires internet connectivity and telecommunication links. You shall bear the costs incurred to access and use the Platform and avail the Services, and we shall not, under any circumstances whatsoever, be responsible or liable for such costs.
All registration information you submit is truthful, lawful and accurate and that you agree to maintain the accuracy of such information.
You will not use the Platform in any way that is unlawful, or harms us or any other person or entity, as determined in our sole discretion.

Changes to This Terms & Conditions

We may update our Terms & Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms & Conditions on this page.

This policy is effective as of 2024-08-15

If you have any questions or suggestions about our Terms & Conditions, do not hesitate to email at satvarasagpan@gmail.com

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Satvara Sagpan app is developed and managed by InstantMenu